Rabbithole is a San Juan firm that designs, builds and operates the systems a CPA practice in Puerto Rico runs on: invoicing, scheduling, reporting, client email, documents and return tracking, plus your website, Google profile and reviews, twenty-four hours a day. Custom-built, end to end.
A short walkthrough of what we design, build and operate for a CPA firm in Puerto Rico. The video is in Spanish.
It's not a marketing problem or a sales problem. It's an operations problem, and you've been carrying it for a while.
Work that should organize itself still needs someone to push it every day.
They search for a CPA near them and find your competition. No profile, no reviews, no website that builds trust.
Email, tax software, spreadsheets, appointments: nothing is connected, and the same data gets typed twice.
Everything goes through you. The work piles up; the day doesn't get longer. In tax season, the firm is you.
While you run the day to day, the firms around you are already building the systems that don't depend on them. The gap widens every week you wait.
Software is a tool you buy, fight with and forget. Infrastructure is the layer that sits on top of your firm and does the work for you. Custom-built and operated end to end.
We build what your firm needs and skip what it doesn't, sized to your practice.
Free guides on how these pieces work: inbox triage, appointment reminders, customer follow-up, weekly business digest.
Running two to four weeks after kickoff, with a monthly retainer.
We map every workflow in your firm and find where time and money are leaking.
We design and deploy custom-built infrastructure. Nothing generic, nothing you have to manage.
We run, monitor and improve everything on a flat monthly retainer. If something breaks, we fix it.
We run our own businesses on the same infrastructure we build for clients. What you get is what we use.
In person with local firms and remote with firms across the island.
You talk to the people who build your infrastructure, not a junior account manager.
A one-time setup fee plus a monthly retainer, sized to your firm. No surprise invoices.
Yes. We build invoicing that generates, sends and follows up on invoices, scheduling with automatic reminders, and a weekly report on billing, deadlines and workload. We connect it to the tools your firm already uses and run it for you on a monthly retainer. We're based in San Juan.
Software is a tool you learn, configure and maintain. Infrastructure is the work itself, done for you. We don't replace your tax software: we connect it to everything else and run the workflows in the background. You just see the results.
It depends on the size of your firm. It's a one-time setup fee plus a monthly retainer, sized to your practice, clear and in writing before we start. No surprises and no unexpected invoices.
Audit in three days, then your systems built and live in two to four weeks from kickoff. We work around your tax season.
No. We replace your team's worst tasks: renaming PDFs, chasing documents, typing data twice. Your people spend their time on work that needs a CPA's professional judgment.
In San Juan, Puerto Rico. In person with local firms and remote with firms across the island. Same team and same access either way.
Thirty minutes with the founders to diagnose your firm's biggest bottleneck and see what we would build to fix it. No pressure.
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